Cancellations may be made by phone for a full refund up to 24 hours prior to the scheduled appointment time. Patients may reschedule during that time frame for no penalty. No refund for cancelling less than 24 hours before their scheduled appointment time. No refund for No Shows. Early arrivals are recommended. If a patient is late to their appointment (a patient is determined late if they have not arrived at their appointment time), the patient will lose their priority time spot and has the option to wait for the next available time slot that day or can reschedule, otherwise they will forfeit payment. No late patients will be seen after business hours and that will be construed as a No Show with no refund.
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